t555 Privacy Policy

1 Who We Are

t555 is an online betting and casino entertainment platform operating at t555.io, serving players across Bangladesh. For the purposes of this Privacy Policy, t555 is the data controller responsible for the personal data you provide when registering, transacting, or otherwise interacting with our platform.

Our platform offers cricket betting, live casino, slots, and a range of other real-money gaming products. To provide these services in a safe, compliant, and personalised manner, we necessarily collect and process certain categories of personal data as described in this policy.

If you have any questions about how t555 handles your personal data, you may contact our support team at any time via the live chat facility on the platform or by writing to [email protected].

2 Data We Collect

t555 collects personal data through several channels: account registration, identity verification (KYC), payment transactions, platform usage, and communications with our support team. The categories of personal data we collect are described below.

2.1 Registration Data

When you create a t555 account, we collect the following information:

• Full legal name
• Date of birth
• Residential address (including city and postal code)
• Mobile phone number
• Email address
• Username and encrypted password
• Preferred currency (Bangladeshi Taka, ৳)

2.2 Identity Verification (KYC) Data

To comply with our age verification and anti-money laundering obligations, we collect:

• Copies of government-issued photo identification (National Identity Card, passport, or driving licence)
• Proof of address documents (utility bills, bank statements dated within 90 days)
• Selfie photographs submitted alongside identity documents where requested
• Any additional documentation requested by our compliance team

2.3 Financial & Transaction Data

When you make deposits or withdrawals, we collect:

• Payment method details (bKash mobile number, Nagad account reference, bank account number, card details where applicable)
• Transaction amounts, dates, and reference numbers
• Deposit and withdrawal history associated with your account
• Bonus redemption records

t555 does not store full card numbers or payment credentials directly; card data is tokenised and processed by our PCI-DSS compliant payment partners.

2.4 Betting & Gaming Activity Data

• Bet history, game session records, stake amounts, and settlement outcomes
• Responsible gaming tool settings (deposit limits, loss limits, session timers, self-exclusion status)
• In-play event interactions and game provider logs

2.5 Technical & Usage Data

Automatically collected when you visit or use the t555 platform:

• IP address and approximate geolocation (country/city level)
• Device type, operating system, and browser version
• Session timestamps (recorded in Bangladesh Standard Time, UTC+6)
• Pages visited, features accessed, and navigation patterns
• Referral source (if you arrived via a tracked link)

2.6 Communications Data

• Live chat transcripts
• Email correspondence with the t555 support team
• Records of complaint submissions and their resolution

3 How We Use Your Data

t555 uses the personal data we collect for the following specific purposes:

3.1 Marketing Communications

t555 may send you promotional emails, SMS notifications, or in-platform messages about bonuses, offers, tournaments, and new features. You may withdraw your consent to receive marketing communications at any time by updating your account notification preferences or by contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of any processing carried out before that withdrawal.

4 Legal Basis for Processing

t555 processes your personal data on one or more of the following legal bases depending on the specific processing activity:

• Contractual necessity: Processing required to perform the contract between you and t555 — this includes account creation, transaction processing, and the delivery of betting and casino services.
• Legal obligation: Processing required to comply with applicable legal requirements, including age verification, anti-money laundering (AML) checks, and fraud prevention obligations.
• Legitimate interests: Processing undertaken to pursue t555's legitimate interests in operating a safe and commercially viable platform — such as fraud detection, platform security monitoring, and internal analytics — provided these interests are not overridden by your fundamental rights.
• Consent: Processing for which t555 has obtained your explicit consent — primarily marketing communications. You may withdraw consent at any time without affecting other processing activities.

5 Sharing Your Data

t555 does not sell, rent, or trade your personal data. We may share your data with the following categories of third parties strictly to the extent necessary to deliver our services or meet our legal obligations:

5.1 Payment Processors

To process deposits and withdrawals, t555 shares necessary financial data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Visa/Mastercard networks. These providers process data only as directed by t555 and are contractually bound to protect it.

5.2 KYC and Identity Verification Partners

Identity documents submitted during the KYC process may be shared with our third-party verification service providers for the sole purpose of confirming your identity and age. These providers operate under strict data processing agreements and do not retain your documents beyond the verification period.

5.3 Game Providers

To deliver live casino and slot games, t555 shares a limited set of session data with game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. This data is used solely to facilitate your gaming session and is governed by the respective provider's data processing obligations.

5.4 Fraud Prevention and Compliance

Where required by applicable law or in response to a valid legal order, t555 may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities. We may also share data with fraud prevention organisations when there are reasonable grounds to suspect money laundering, identity fraud, or other financial crime.

5.5 Professional Advisers

t555 may share data with lawyers, auditors, and insurers where this is necessary in the course of professional services they provide to us. All such parties are bound by confidentiality obligations.

6 Data Retention

t555 retains your personal data for as long as is necessary to fulfil the purposes described in this policy, to provide ongoing services to you as an active account holder, and to comply with our legal obligations. The following retention schedule applies:

Once the applicable retention period has elapsed, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any identifiable individual. Anonymised, aggregated data may be retained indefinitely for platform analytics purposes.

7 Cookies & Tracking

t555 uses cookies and similar technologies (including local storage and session tokens) when you access our platform. Cookies are small text files stored on your device that help us provide a functional, secure, and personalised experience.

7.1 Types of Cookies We Use

7.2 Managing Cookies

Strictly necessary cookies cannot be disabled as they are required for the platform to function. You may manage functional and analytics cookies through your browser settings. Note that disabling certain cookies may affect the performance or personalisation features of the t555 platform. Detailed guidance on managing cookies is available through your browser's help documentation.

t555 does not use third-party advertising cookies or share cookie data with advertising networks for the purpose of serving targeted advertisements.

8 Your Rights

As a user of the t555 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or email at [email protected]. t555 will respond to all valid requests within 30 days.

• Right of access: You have the right to request a copy of the personal data t555 holds about you, together with information about how it is used.
• Right to rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations (see Section 6). Note that data subject to AML or regulatory retention requirements cannot be deleted until the applicable retention period has elapsed.
• Right to restrict processing: You may request that t555 restrict the processing of your data in certain circumstances — for example, while a dispute about its accuracy is resolved.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format where processing is based on your consent or contractual necessity.
• Right to object: You have the right to object to processing based on legitimate interests, including profiling. t555 will cease the relevant processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

9 Children & Minors

t555 is strictly an adults-only platform. We do not knowingly collect personal data from any individual under the age of 21. Our registration process requires users to confirm that they are aged 21 or above, and age verification documents are required during the KYC process before any withdrawal is processed.

If t555 becomes aware that personal data has been collected from a user who is under 21, we will immediately close the associated account, return any deposited funds (excluding winnings generated), securely delete the personal data involved, and where required by law, report the matter to the relevant authorities.

If you are a parent or guardian and believe that a minor in your care has registered an account on t555, please contact us immediately via live chat so that the account can be investigated and closed without delay.

10 Security Measures

t555 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data in transit between your browser and the t555 platform.
• Encrypted storage of sensitive data fields including passwords (hashed with a modern algorithm), KYC documents, and payment references.
• Access controls limiting internal access to personal data to authorised personnel with a documented need to access that data.
• Two-factor authentication (2FA) available for all user accounts and required for internal administrative access.
• Continuous monitoring of platform infrastructure for anomalous access patterns, intrusion attempts, and data exfiltration signals.
• Regular security audits and penetration testing carried out by independent security specialists.
• Incident response procedures to contain, assess, and notify affected users in the event of a confirmed data security incident.

While t555 applies rigorous security standards, no online platform can guarantee absolute security. You are responsible for keeping your own login credentials confidential and for ensuring your device and network are reasonably secured. If you suspect that your account has been accessed without authorisation, contact t555 support immediately via live chat.

11 Third-Party Links

The t555 platform may display references to third-party game providers, payment networks, or sporting bodies. This Privacy Policy applies solely to data collected and processed by t555 directly. t555 is not responsible for the privacy practices of third-party service providers, game studios, or payment processors. We recommend that you review the privacy policies of any third-party services you interact with independently of the t555 platform.

12 Changes to This Policy

t555 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered users via the email address associated with their account and/or by displaying a prominent notice on the platform. The updated policy will take effect from the date indicated at the top of the document.

We encourage you to review this Privacy Policy periodically. Continued use of the t555 platform following the effective date of any update constitutes your acknowledgement of the revised policy. If you do not agree with a material change, you should cease using the platform and contact support to arrange account closure in accordance with the Terms & Conditions.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or t555's handling of your personal data, please reach out to our team through any of the following channels:

• Live Chat: Available 24/7 directly on the t555 platform — the fastest channel for urgent privacy or account security matters.
• Email: [email protected] — responses within 24 hours for privacy-related enquiries.
• Support hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).
• Languages: English and Bengali.

For formal data rights requests (access, rectification, erasure, portability), please contact us via email with the subject line "Data Rights Request" and include your registered account email address and a description of your request. t555 will acknowledge your request within 5 business days and respond in full within 30 days.